Marriott Commission Policy

Marriott International serves as a central processor and facilitator of consolidated commission payments for over 9,000 participating Marriott-branded properties globally, providing you with one weekly payment and statement in your choice of supported currency. Marriott centrally processes, on behalf of participating properties, commissions owed to travel agencies that have an active and valid accreditation/membership with at least one of the following: ARC, IATA, IATAN, TIDS, or CLIA¹. Marriott will process commissions for consumed transient reservations booked at commissionable rates, provided that the industry accreditation/membership number is present at the time of booking. All published rates and packages available to the general public with no qualification required are commissionable. Reservations must be booked via the GDS, Marriott.com, travelagents.marriott.com, or Marriott voice channels.

Onyx CenterSource Members:

• Marriott honors your choice to be an Onyx Member and will forward your commission payment information to Onyx for processing on your consolidated Onyx payment and statement. 
• You do not need to contract with Onyx CenterSource or be an Onyx Member to be paid through Marriott’s centralized commission payment process.

Currency Options: 

• Marriott offers centralized commission payments in over 30 currencies through partnership with Onyx CenterSource.        
• You do not need to contract with Onyx CenterSource or be an Onyx SurePay member in order to be paid through Marriott’s centralized commission payment process in your desired currency. 

At Marriott International, serving our world is one of our core values and our work is ongoing as we continue to address climate change, scarcer natural resources, and the evolving needs of the planet. In support of Marriott’s sustainability and social impact platform, Serve 360: Doing Good in Every Direction. Similarly, many banks no longer support check payments. We invite you to make an impact by signing up for electronic commission payment in a supported currency of your choice.

Marriott reserves the right to change our commission policy at any time.

_{¹US/Canada only. Your MyCLIA profile must include your Employer Identification Number (EIN).}

Marriott Preferred Travel Agency Program

Marriott’s Preferred Travel Agency (PTA) program was created to recognize and support travel agencies that demonstrate a commitment to selling Marriott-branded hotels and engagement with Marriott’s Hotel Excellence! training program, which enables travel advisors to more confidently, efficiently, and therefore, more profitably, sell Marriott’s vast portfolio of brands.

Travel Agencies meeting the Preferred Travel Agency criteria at the time of guest stay will receive a 10% commission on all consumed transient reservations booked at commissionable rates. Standard Travel Agencies, those agencies that have not met the criteria to be Preferred, will receive an 8% commission on all consumed transient reservations booked at commissionable rates.

Marriott reserves the right to change our Preferred Travel Agency program at any time.

Brand-Specific Commission Policies

Residence Inn, TownePlace Suites, Element, and Apartments by Marriott Bonvoy^_TM

For these extended stay brands, commission will be processed for each consumed room night booked at a commissionable rate, up to the first 29 nights of a guest’s stay.

Marriott Executive Apartments

For this extended stay housing brand, commission will be processed for each consumed room night booked at a commissionable rate, up to the first 14 nights of a guest’s stay.

Commission Inquiries

Travel agencies can research commissions and submit inquiries directly through Marriott's Commission Portal. Inquiries of more than 50 stays should be consolidated into a single request through the Inquiry File Submission feature on the Commission Portal. You will be notified via email when your inquiry is resolved, and you can view the results on your My Inquiries page after logging in to the Commission Portal. 

Marriott will only accept inquiries for missing commissions between 45 days and 12 months after guest departure.

Onyx CenterSource Members:  Commission inquiries must be submitted directly to Onyx CenterSource. 

Inquiry Exceptions:

All-Inclusive by Marriott Bonvoy hotels branded as Blue Diamond Resorts Autograph Collection and Tribute properties:  Commission inquiries for these properties should be directed to help@bluediamondresorts.com.

The Ritz-Carlton Yacht Collection:  Commission inquiries for The Ritz-Carlton Yacht Collection should be directed to TradeSales@ritz-carltonyachtcollection.com.

Economic and Trade Sanctions

Travel agencies shall make reasonable efforts not to arrange for any Restricted Persons (defined below) to book events, stay at or visit Marriott properties, or tour any Marriott properties. It is Marriott’s policy to comply with applicable economic and trade sanctions laws, including those promulgated by the U.S. Department of Treasury’s Office of Foreign Assets Control (“OFAC”). These laws prohibit Marriott from (1) providing certain travel related services to any person identified on the OFAC List of Specially Designated Nationals and Blocked Persons or otherwise identified by government or legal authority as a person with whom Marriott or its affiliates are prohibited from transacting business (“Restricted Persons”); and (2) providing commission payments to any travel agency or entity that is ineligible under OFAC sanctions from receiving a travel related commission (“Prohibited Commission”). Marriott will not pay any commissions where there is a known violation of laws involving or related to a Restricted Person or Prohibited Commission.

In addition, due to commercial restrictions imposed by major banking partners, Marriott cannot centrally process commissions to travel agencies located in Russia.