Marriott Commission Policy

Marriott International serves as a central processor and facilitator of consolidated commission payments for 7,700+ hotels globally, providing you with one weekly payment and statement in your choice of more than 35 currencies. Marriott centrally processes, on behalf of participating Marriott-branded hotels, commissions owed to travel agencies that have an active and valid accreditation/membership with at least one of the following: ARC, IATA, IATAN, TIDS, or CLIA1. Marriott will process commissions for consumed reservations booked at commissionable rates, provided that the industry accreditation/membership number is present at the time of booking. All published rates and packages available to the general public with no qualification required are commissionable. Reservations must be booked via the GDS, Marriott.com, travelagents.marriott.com, or via telephone.

1 Your MyCLIA profile must include your Employer Identification Number (EIN).

Marriott Preferred Travel Agency Program

Marriott’s Preferred Travel Agency (PTA) program was created to recognize and support travel agencies that demonstrate a commitment to selling Marriott-branded hotels and engagement with Marriott’s Hotel Excellence! training program, which enables travel advisors to more confidently, efficiently, and therefore, more profitably, sell Marriott’s vast portfolio of brands.

Travel Agencies meeting the Preferred Travel Agency criteria at the time of guest stay will receive a 10% commission on all actualized transient reservations sold at a commissionable rate. Standard Travel Agencies, those agencies that have not met the criteria to be Preferred, will receive an 8% commission on all actualized transient reservations sold at a commissionable rate.

Brand-Specific Commission Limit Policies

Residence Inn, TownePlace Suites & Element

For these extended stay brands, commission will be processed for each night booked at an eligible rate, up to the first 29 nights of a guest’s stay.

Marriott Executive Apartments

For this extended stay housing brand, commission will be processed for each night booked at an eligible rate, up to the first 14 nights of a guest’s stay.

Commission Inquiries

For commission inquiries, utilize our Search Commission Tool or you may direct inquiries to Marriott’s Intermediary Partner Care team by completing our online submission form. Onyx CenterSource Members must submit their inquiries directly to Onyx CenterSource.

Note: Marriott will only accept inquiries between 45 days and 12 months after guest departure. Responses to inquires will be listed on your paper commission statement or online Resolution Report.

Marriott reserves the right to change our commission policy at any time.

Economic and Trade Sanctions

Travel agencies shall make reasonable efforts not to arrange for any Restricted Persons (defined below) to book events, stay at or visit Marriott properties, or tour any Marriott properties. It is Marriott’s policy to comply with applicable economic and trade sanctions laws, including those promulgated by the U.S. Department of Treasury’s Office of Foreign Assets Control (“OFAC”). These laws prohibit Marriott from (1) providing certain travel related services to any person identified on the OFAC List of Specially Designated Nationals and Blocked Persons or otherwise identified by government or legal authority as a person with whom Marriott or its affiliates are prohibited from transacting business (“Restricted Persons”); and (2) providing commission payments to any travel agency or entity that is ineligible under OFAC sanctions from receiving a travel related commission (“Prohibited Commission”). Marriott will not pay any commissions where there is a known violation of laws involving or related to a Restricted Person or Prohibited Commission.